About MANISH KUMAR KAUSHAL

REGIONAL CONSUMER CARE MANAGER, PHILIPS INDIA LIMITED

Responsible for handling after sales service of North & East Region Market Safety Manager - ISC Market NPI Consumer Care Readiness - Service Manuals,Spare Parts Planning & DFU review scope Spare Parts Management - Warehousing & Transportation Revenue Generation - Spare Part Sales through ASCs / Stockiests FCR Monitoring & Fast Feedback Quality Reporting - Global & LFL Import & Custom Clearance - Spare Parts from Hongkong DC Vendor Management - DHL / DB Schenker / Elin / Somaxe etc.. SPOC for handling PH Legal Cases & D2C cases Service Strategy for ISC Export Markets - Srilanka / Nepal / Bangladesh